Discover Answers To Our Most Asked Questions

FAQs

We do not suggest adding a tint to your window glass as this will void your warranty.

Minor scratches or scuffs can normally be covered up with the use of a touch-up paint pen. Contact the dealer from whom the windows were purchased to obtain a touch-up pen.

Proper care and maintenance of windows will aid in smooth operation and lasting beauty.

 

What to clean:

 

  1. Remove loose dirt, dust, and debris from the sills and tracks, so they open and close smoothly and lock tight.
  2. Clean the frames and sashes with a mild cleaning solution, water, and a soft cloth to keep them looking as new as the day they were made.

 

How to clean glass:

  1. Use a soft cloth or paper towel to remove loose dirt and dust
  2. Apply one of these cleaning solutions, then in a circular motion, clean the window
    • Mild, soapy water
    • Premixed vinegar-based cleaning solution (or make your own with one part vinegar to ten parts water)
    • Ammonia-free glass cleaner such as Windex or Sparkle (do not use glass cleaners that are ammonia or alcohol-based as they may leave streaks or produce a film that attracts moisture or dust)
  3. Remove the cleaning solution using a squeegee or a clean, lint-free cloth

Yes! Please visit our showroom in Milbank, South Dakota. Visit us at The Window Place, 1300 E. 4th Ave., Milbank, SD 57252.

Argon gas works like an insulating blanket between two panes of glass to further improve thermal efficiency and decrease outside sound levels.

We do not suggest painting your vinyl window products as this will void your warranty.

You may wash the window frame and sash with a mixture of mild dish soap and water. Do not use abrasive or caustic solvents as they may damage the vinyl.

Condensation occurs when warm air contacts cold surfaces or when there’s too much humidity in your home. Humidity creates water, which collects as droplets on a cold surface, including glass. This is especially common in winter when your central heating system comes on in the cooler hours of the mornings and evenings.

Low-E glass is coated with a microscopic layer of silver that reflects radiant solar energy while permitting visible light to pass through the glass, providing more comfort and lower energy costs.

In addition to improving your home’s appearance, replacing old windows can also reduce heating and cooling costs. Much energy is lost by single-paned windows through the glass and air leaks around loose-fitting components. The best windows include double thermal panes with argon between the layers and Low-E coatings to substantially reduce heating/cooling costs and increase efficiency.

Custom Windows and Doors Designed to Fit Your Space

We understand that you want high-quality windows and doors at a fair price. We can help you find what you need.