Limited Warranty Information
2 Year Workmanship Warranty
Any unit installed by The Window Place, LLC members, employees or appointed sub-contractors is guaranteed against defects in workmanship for a period of two years. Materials and labor required to fix the problem will be supplied at no charge to the purchaser. Liability is limited to the terms of this express warranty and shall not be extended to incidental or consequential damages.
2 Year Glass Warranty
All glass used in windows sold by The Window Place, LLC is covered by a 2 year warranty that the glass and seals will not fail or crack under normal usage. Warranty is subject to the terms described below.
Lifetime Vinyl Warranty
All vinyl extrusions and the non-glass components of windows sold by The Window Place, LLC are guaranteed for the life of the home in which they are originally installed.
If the unit fails to perform in accordance with the above statements during the applicable warranty period, The Window Place LLC shall, upon written notification and validation of the complaint by inspection by its designated representative, supply a replacement for the non-conforming unit or grant a credit for a portion of the cost of the unit, as hereinafter specified. The Window Place LLC obligation under this Limited Warranty is to supply a replacement unit for the non-conforming units nearest active dealer to the installation during the first year of the Limited Warranty period. During the second year through the end of the fifth year of the Limited Warranty period, The Window Place LLC obligation is to issue a credit to the Original Purchaser toward purchasing a replacement unit manufactured by The Window Place LLC.
Labor of any kind or other costs to remove the non-conforming unit and/or to install the replacement unit is not included in this Limited Warranty. The Window Place LLC shall bear no other expense of any kind and the Original Purchaser’s exclusive remedy shall be replacement or credit on the basis stated. The Original Purchaser shall pay any and all labor costs necessary to install replacement units.
This Limited Warranty is void, and The Window Place LLC shall not be obligated to replace any unit or provide any credit for any unit where the necessity of such replacement in The Window Place LLC opinion, is due in whole or in part to improper installation of The Window Place LLC window containing the unit, maintenance or service, modification or alteration or accident, involving the unit. Additionally, this Limited Warranty shall not apply to (1) a unit sold or installed outside of the United States, (ii) a unit damaged in handling and/or installation, (iii) a unit that is subjected to stresses resulting from localized application of heat causing excessive heat differentials over the surface or edges of the glass, (iv) failures due to faulty or improper installation, (v) use of unapproved exterior applied agents (e.g., unapproved cleaning agents, oil based compounds, etc.), (vi) any installation in excess of 6,000 feet above sea level of any unit without proper capillary breather tubes, (vii) in the event of application of films or decorations (e.g., sun-absorbing or reflexive films or decorative substances), (viii) a unit installed in a high vibration area (e.g. airports) or a high moisture area (e.g. swimming pool or spa enclosures), where there is excessive vibration of the building or foundation or abnormal moisture or chemical environments, (ix) a unit sold or installed in an excessive saline environment, or (x) a unit that has been subjected to pressure cleaning. If The Window Place LLC supplies a replacement unit, the Limited Warranty of the replacement unit will extend for the time remaining on the original Limited Warranty hereunder and the warranty period will not be extended. In all cases, the date of manufacture of The Window Place LLC window containing the unit to the date that the claim is made will govern the extent of the coverage under the Limited Warranty.
The Window Place LLC reserves the right to discontinue or make changes in the unit and/or in any of its windows or any other products. If the unit covered by this Limited Warranty is not available, in the event of replacement of a non-conforming unit, The Window Place LLC shall have the right to substitute a replacement unit that in The Window Place LLC sole discretion is of equal quality or value.
The Window Place LLC is providing an express Limited Warranty as set forth herein. The Window Place LLC cannot and shall not be liable for a breach of any other written or oral express warranties, such as those, if any, given by dealers, contractors, applicators, installers or distributors of the units and/or of The Window Place LLC windows containing the units. ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THE WINDOW PLACE LLC SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL DAMAGES OR INCIDENTAL DAMAGES FOR BREACH OF ANY EXPRESS, WRITTEN, ORAL OR IMPLIED WARRANTIES. YOUR EXCLUSIVE REMEDY SHALL BE REPLACEMENT OR CREDIT ONLY ON THE TERMS STATED IN THIS EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
This Limited Warranty gives you specific legal rights. You may also have other rights, which vary, from State to State. In the event of any legal disagreement between the purchaser and The Window Place LLC, it is hereby agreed that each party shall select an arbitrator, and the two arbitrators shall select an additional arbitrator. The conclusions of the majority of the arbitrators shall be binding to all parties.
Claims under this Limited Warranty must be presented in writing, as soon as practicable after discovery of non-conforming unit and in all cases within the applicable warranty period, to:
The Window Place LLC
1300 E 4th Ave
Milbank, SD 57252
MN ID 20353194
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